Fast and discreet delivery

Securely packed and tracked

Prescribed by registered doctors

Every treatment is clinically reviewed

Clinical treatments

Clear guidance at every step

Trusted by 100,000+ patients

Care designed around patients

The science that helps you take control of your weight

Up to 70% of our weight is influenced by biological factors such as genetics and hormones, which cannot always be addressed through diet and exercise alone. Our healthcare professionals can prescribe treatments that target these factors directly and work with your body, not against it.

Start your consultation

Treatment for obesity is not cheating

Diet and exercise are essential for weight management, but the reality is that many people struggle to lose weight in the long term through lifestyle changes alone.

For 1 in 2 adults with obesity in the Netherlands, biological factors often also need to be addressed. Combined with developing healthy habits, this leads to an effective and lasting solution.

Start your consultation

People like you, further along.

Genuine patient experiences. This is what a clinician-led plan actually looks like.

Madeline

Madeline

“This journey has taught me that I am capable of anything I put my mind to.”

Know her story
Giuseppe

Giuseppe

“I feel more appreciated and heard. Whatever I wear now fits me well. I feel more at peace with myself.”

Know his story
Helena

Helena

“I stopped putting my life on hold.”

Know her story
Valentina

Valentina

“In a word, I'd say I've rediscovered my body.”

Know her story
Laura

Laura

“With this journey, I managed to keep going for almost three months without giving up.”

Know her story
Antonio

Antonio

“Not because I hated myself, because I loved myself.”

Know his story
Liza

Liza

“I tried everything. I stayed exactly where I was.”

Know her story
Beatriz

Beatriz

“It’s not cheating. It’s help.”

Know her story
Gabriel

Gabriel

“Ten days of discipline. Then day eleven.”

Know his story

How it works

Clinician-led care, designed to be simple from start to finish.

01
Tell us where you're starting from
2 minutes

Tell us where you're starting from

A short questionnaire covering your health history and goals. Nothing generic, this is what your clinician actually reviews.

02
A real clinician reviews your case
Within 24 hours

A real clinician reviews your case

Not an algorithm. A licensed doctor decides what's right for you, and only prescribes if it's genuinely appropriate.

03
Treatment, delivered, and reviewed as you go
Ongoing

Treatment, delivered, and reviewed as you go

Discreet delivery to your door, with your clinical team checking in as your plan progresses, not left to figure it out alone.

Start now
Trustpilot
Excellent
Rated 4.7 out of 5
CUSTOMER REVIEWS
Trusted by customers across Europe
Real feedback from customers using Medetone.
M
Marcia Souto
🇮🇹 IT Aug 14, 2026
Verified

Esperienza positiva

Ormai è la quarta o quinta volta che acquisto sul sito Medetone.com e non posso che confermare la mia piena soddisfazione. Massima cura nell'imballaggio termico per i farmaci termosensibili, arrivati perfettamente integri. Questa volta c'è stato qualche intoppo con il corriere, ma la spedizione si è risolta velocemente grazie all'assistenza cliente: Liya è stata davvero eccezionale, gentilissima e super presente nel gestire la consegna. Azienda seria, super consigliata!

V
Veronique Lefebvre
🇫🇷 FR Aug 8, 2026
Verified

Excellent prestataire

Livraison et packaging parfait. Guide d'utilisation du produit, lingettes désinfectantes, poches de glace pour isoler le produit. Tout est parfait.

I
Iris Dessiree Ochoa de Chiavar
🇪🇸 ES Aug 7, 2026
Verified

Es mi segundo mes de 2,5

Es mi segundo mes de 2,5, todavía no he querido subir a 5, y bajé 7 kilos, con una alimentación sana y ejercicio. Es muy bueno, estoy feliz.

C
CrisNog
🇮🇹 IT Aug 14, 2026
Verified

Soddisfatta e personale disponibile

La mia esperienza finora è assolutamente positiva! Mi sento soddisfatta e davvero al sicuro: grazie al supporto continuo e all'assistenza dello staff ho sempre avuto una risposta immediata. Proseguirò sicuramente il mio percorso con grande serenità.

E
Elodie Guillot
🇫🇷 FR Aug 13, 2026

Service parfait et rapide

Service parfait et rapide. Cela fait plusieurs mois que je passe par Medetone, et aucun problème.

K
Katy
🇪🇸 ES Jul 29, 2026
Verified

Muy rápido y muy eficiente

Muy rápido, muy eficiente, sin complicaciones. Simplemente excelente.

G
Giuseppe
🇮🇹 IT Aug 16, 2026
Verified

Ordinato dall'Italia

Ordinato dall'Italia. Arrivato ben confezionato e refrigerato. Spedizione internazionale super veloce.

F
Famya
🇫🇷 FR Aug 2026
Verified

Envoi rapide et soigné

Envoi rapide et soigné. Merci.

S
Sara Camila Mira
🇪🇸 ES Jul 30, 2026

El método de envío y la puntualidad

El método de envío y la puntualidad de entrega, excelente.

L
Lucia Mastantuono
🇮🇹 IT Jul 25, 2026
Verified

Tutto perfetto e veloce

Tutto perfetto e veloce, il pacco arriva puntuale, conservato con del ghiaccio.

F
Francesca Zedda
🇮🇹 IT Aug 17, 2026
Verified

Una garanzia

Una garanzia. Super gentili e affidabili.

E
Elena N.
🇮🇹 IT Jul 30, 2026
Verified

Consigliato

Serietà, rapidità e cortesia, uniti a un servizio di spedizione accurato e veloce. Consigliato.

G
Giorgio Bertolone
🇮🇹 IT Aug 7, 2026
Verified

Servizio impeccabile

Servizio impeccabile e davvero una grande gentilezza da parte dei vostri collaboratori. Più che soddisfatta.

S
Susana Monica Madeira
🇮🇹 IT Jul 30, 2026
Verified

Ottimo servizio

Ottimo servizio e puntualità 👏👏👏

A
Arwa Ferchichi
🇮🇹 IT Jul 26, 2026
Verified

Consegna veloce

Consegna veloce, prodotto fantastico.

D
David
🇮🇹 IT Jul 30, 2026
Verified

Efficienza e puntualità

Efficienza e puntualità.

M
Mariana Zosim
🇮🇹 IT Jul 31, 2026
Verified

Molto veloci

Molto veloci. Grazie.

M
Marco Masiero
🇮🇹 IT Aug 21, 2026

Celeri nella consegna del prodotto

Celeri nella consegna del prodotto.

A
Ashley W
🇺🇸 US Aug 5, 2026
Verified

Order promptly processed

My order was promptly processed, and Medetone makes it even easier when you subscribe and save. I also appreciated that I could alter my delivery date when I was going on vacation. The customer service is great and delivery makes it very convenient.

M
Mariana Grigorjeva
🇪🇪 EE Aug 13, 2026
Verified

Excellent service

Excellent service! They are always available and stay in touch throughout the process. The delivery was super fast. Highly recommend!

J
Julie
🇫🇷 FR Aug 4, 2026

Fantastic products

Fantastic products, very professional team and rapid delivery — 24–48 hours maximum. Would strongly recommend Medetone with eyes closed.

S
Sarah Schmid
🇨🇭 CH Aug 4, 2026
Verified

Helped me reach my goals

The experience is great and has helped me with my weight-loss goals. I'm happy with this company. They work successfully and stay calm and patient with me.

M
Miryam Arévalo Francia
🇪🇸 ES Aug 14, 2026
Verified

Muy satisfecha con los resultados

Estoy muy contenta con los resultados que estoy obteniendo. Hay días que estoy un poco revuelta tras ponerme la inyección, pero compensa con los resultados que estoy obteniendo: ya llevo 20 kg y estoy encantada.

F
Francesca
🇮🇹 IT Jul 25, 2026

Pienamente soddisfatta!!

Sono davvero rimasta colpita in positivo. Ammetto che ero molto scettica ma ho ricevuto un ottimo supporto dallo staff, il pacchetto è arrivato in meno di 24 ore, era in una bella confezione avvolta nel ghiaccio e, nonostante i 30 gradi attuali, il medicinale si è mantenuto fresco. Ora non mi resta che iniziare il percorso. Non abbiate dubbi, azienda super seria!!!!!

C
Catherine Fernandes
🇫🇷 FR Aug 14, 2026
Verified

Toujours présent et réponse très rapide

Toujours présent et réponse très rapide et satisfaisante. Très satisfaite.

C
Cliente
🇪🇸 ES Aug 12, 2026
Verified

Experiencia satisfactoria

Siempre todo llega en perfectas condiciones y sin retraso. Es excepcional comprar ahí.

C
Carlo De Vecchi
🇮🇹 IT Aug 17, 2026
Verified

Consegna impeccabile e prodotto ben conservato

Consegna impeccabile e prodotto conservato ben freddo. Ora cominciamo e spero sia tutto perfetto come mi aspetto.

L
Lazzara
🇫🇷 FR Aug 12, 2026

Parfait, commande soignée

Parfait, commande soignée.

S
Sonia Royo
🇪🇸 ES Aug 12, 2026
Verified

Llegó todo muy rápido

Llegó todo muy rápido.

M
Marco Berti
🇮🇹 IT Aug 17, 2026
Verified

Rispetta la privacy di ogni paziente

L'azienda rispetta la privacy di ogni paziente, dalla valutazione medica alla consegna del farmaco.

M
Marie Gibier
🇫🇷 FR Jul 31, 2026
Verified

Très sérieux

Très sérieux.

I
Irene MV
🇪🇸 ES Aug 13, 2026
Verified

El servicio es rápido

Servicio rápido y el producto llegó frío.

D
Debora Lapadula
🇮🇹 IT Aug 4, 2026
Verified

Perfetto

Perfetto, niente da dire. Spedizione rapida e assistenza super veloce.

A
Alessandro Piffer
🇮🇹 IT Jul 27, 2026
Verified

Professionalità

La mia esperienza è stata la professionalità trovata in questa azienda.

N
Nicoletta Zanalda
🇮🇹 IT Aug 10, 2026
Verified

Gentilissimi

Siete stati gentilissimi nel rispondermi all'email e nell'inviarmi il prodotto da me richiesto. Grazie mille.

A
Alessandro Piffer
🇮🇹 IT Aug 15, 2026
Verified

Il team mi ha aiutato a risolvere un problema

Il Team mi ha aiutato a risolvere un problema che avevo con il mio abbonamento in giornata. Grazie ancora.

L
Lorenzo De Cal
🇮🇹 IT Jul 26, 2026
Verified

Ordine

Ordine, servizio di consegna e prezzo: tutto ottimo.

T
Tatiane
🇮🇹 IT Aug 11, 2026

Sito affidabile

Sito facile da usare, con sconti ogni tanto. Consegna velocissima e affidabile. Il pacco arriva sempre protetto dal caldo.

E
Emilia Maria Polillo
🇮🇹 IT Aug 15, 2026

Serietà

Tutto perfetto.

D
Diane
🇮🇪 IE Aug 5, 2026

Very easy to use

This service is very easy to use. Consultation was great and prescription approval was very fast. Deliveries have always been excellent and arrive really quickly with no issues. I would recommend to a friend.

S
Sarah Kasande
🇺🇬 UG Aug 12, 2026
Verified

Impressive customer service and support

I reached out to Medetone seeking guidance on the appropriate dosage and received clear, helpful, and prompt information. Liya, the Customer Service Agent, was particularly helpful. She patiently answered all my questions and helped me place my order. I really appreciated her professionalism and responsiveness.

M
Marilyn McGuire
🇬🇧 GB Aug 13, 2026
Verified

Helpful with delivery issues

I had issues with delivery failures from DHL (not uncommon in this part of rural Spain), but Medetone were very helpful with advice and guidance regarding the efficacy of the medication after a three-day delivery delay and lack of refrigeration.

S
Sarah Schmid
🇨🇭 CH Aug 14, 2026

Great from the first contact

My experience has been great since the first contact and still is. I'm happy to see that you help so many people who need it.

Start my consultation

Ask our doctor, get clear answers

Questions about weight loss, answered by Dr Alhasan

Who is eligible?

Weight management treatment may be appropriate for adults who meet recognised clinical criteria. You may be eligible if you have:

  • A BMI of 30 or higher
  • A BMI of 27.5 or higher if you are from a non-White ethnic background
  • A BMI of 27 or higher with at least one weight-related health condition, such as high blood pressure, high cholesterol, type 2 diabetes, obstructive sleep apnoea, or PCOS

These criteria are based on established clinical guidelines. However, eligibility is not determined by BMI alone. A doctor will assess your overall health, medical history, and individual risk factors before approving any treatment.

Who should not use weight loss medication?

Weight-loss medications are not suitable for everyone and will only be prescribed where it is safe to do so.

You should not use these treatments if you are pregnant, planning pregnancy, or breastfeeding, are under 18, have a current or past eating disorder, a history of pancreatitis, a personal or family history of medullary thyroid cancer or MEN2, certain severe gastrointestinal conditions, other significant medical conditions where treatment may pose a risk, or take medications that may interact adversely.

During your consultation, a doctor will carefully assess your responses. If treatment is not appropriate, it will not be prescribed, and alternative advice may be provided where suitable.

How does the consultation work?

Your consultation is completed through a secure online medical questionnaire, designed by doctors to capture all relevant clinical information.

You will be asked about your current health and weight history, existing medical conditions, current medications and allergies, and lifestyle factors where relevant.

A registered doctor will then review your answers and may approve treatment if it is safe and appropriate, decline treatment if there are safety concerns or it is not clinically suitable, or request further information before making a final decision.

Patient safety is always the priority, and prescriptions are only issued where appropriate.

How long does review take?

Most reviews are completed within 24 hours. Complex cases can take longer if we need extra information. You will receive updates by email.

What treatments do you offer?

We offer a range of clinically approved weight-management treatments, prescribed only after review by a registered doctor:

  • Mounjaro® (tirzepatide), a once-weekly injectable that targets appetite regulation and blood sugar control
  • Wegovy® (semaglutide), a once-weekly injectable specifically licensed for weight management
  • Ozempic® (semaglutide), a once-weekly injectable primarily licensed for type 2 diabetes, but may be prescribed in selected cases where clinically appropriate
  • Orlistat, an oral medication taken with meals that reduces fat absorption from food

The most appropriate treatment will depend on your clinical profile, preferences, and safety considerations, and will be determined by the prescribing doctor.

Injections vs oral options, what is the difference?

The main differences relate to how the medication is taken and how it works in the body.

Injectable treatments such as Mounjaro®, Wegovy®, and Ozempic® are given once weekly under the skin. They work by regulating appetite hormones and slowing gastric emptying, are generally associated with greater weight loss outcomes, and are more likely to cause gastrointestinal side effects at the start.

Oral treatments such as Orlistat are taken as capsules with meals. They work by reducing the absorption of dietary fat, may suit patients who prefer to avoid injections, and usually require consistent daily use and dietary adjustment.

A doctor will help you choose the most suitable option based on your medical history, treatment goals, and preferences.

What side effects are common?

Like all medications, weight-loss treatments can cause side effects, although not everyone will experience them.

The most commonly reported side effects, particularly with injectable treatments, are gastrointestinal and often occur when starting treatment or increasing the dose. These include nausea, vomiting, diarrhoea or constipation, abdominal discomfort or bloating, reduced appetite, and headache or fatigue.

These effects are usually mild to moderate and tend to improve over time as your body adjusts.

Less commonly, more serious side effects can occur. A doctor will assess your suitability before prescribing, and you will receive clear guidance on how to use the medication safely. If you experience severe, persistent, or concerning symptoms, you should stop the medication and seek medical advice promptly.

What if I am struggling with side effects?

If you experience side effects, many are temporary and often improve as your body adjusts. Simple steps like smaller meals, staying well hydrated, and avoiding heavy or fatty foods can help.

If symptoms are persistent, troublesome, or getting worse, stop the medication and seek medical advice. You can also contact our clinical team for guidance. A registered doctor may recommend practical adjustments, further advice, or stopping treatment if needed.

If you develop severe symptoms or feel seriously unwell, seek urgent medical care immediately.

— Dr Alhasan

How fast is delivery?

We use DHL Express and offer next-day express delivery across Europe, including France, Italy, Spain, Germany, the Netherlands, and more. You will receive tracking once dispatched.

Is packaging discreet?

Yes. Orders are shipped in discreet packaging designed to protect your privacy. Delivery partners only see shipping details.

What is included in the price?

Pricing includes the clinical review and, if approved, the prescription. Medication cost and delivery can vary by treatment. You will always see the total before paying.

Can I pause or cancel?

Options depend on the order type. Contact support and we will explain what is possible for your order. If you have already started treatment, speak to a clinician before stopping.

Results vary. Always follow clinician guidance and the product instructions.

Trusted Treatments EU-registered pharmacy

Dispensed by an EU-registered pharmacy with strict quality checks, verified sourcing, and clear safety guidance at every step.

Always prescribed by Licensed providers

A registered doctor reviews your questionnaire and confirms suitability before any prescription is issued. 100% online, clinically reviewed, with ongoing support.

Dr. Alhasan

Medical Director at Medetone B.V.

Registered and regulated by.