Step 1
Check eligibility
Answer a short 2-minute questionnaire so we can understand your goals and medical history.
€40 Off, Just for New Customers
FIRST40
EU Registered Pharmacy
Weight Loss Consultation & Treatment
Trusted by 100,000+ patients across Europe
- Licensed EU Clinicians
- Rated 4.7 on Trustpilot
- Fast, Discreet EU Delivery
Europe’s No.1 for trusted weight loss support
You're not the only one who felt this way.
Shared by real patients, in their own words, not ours.
I went on diet after diet,
How it works
Clinician-led care, designed to be simple from start to finish.
Step 2
Doctor approval
If eligible, one of our doctors issues your free prescription within 24 hours.
Step 3
Fast delivery, ongoing support
Next-day delivery across the EU, with support at every step of your treatment.
Limited-time offer
Welcome Gift: €40 Off, Just for New Customers
Get €40 off your first order. Offer valid on one-time purchases only, not applicable to subscriptions.
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Use code FIRST40
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Trustpilot
CUSTOMER REVIEWS
Trusted by customers across Europe
Real feedback from customers using Medetone.
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Marcia Souto
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Esperienza positiva
Ormai è la quarta o quinta volta che acquisto sul sito Medetone.com e non posso che confermare la mia piena soddisfazione. Massima cura nell'imballaggio termico per i farmaci termosensibili, arrivati perfettamente integri. Questa volta c'è stato qualche intoppo con il corriere, ma la spedizione si è risolta velocemente grazie all'assistenza cliente: Liya è stata davvero eccezionale, gentilissima e super presente nel gestire la consegna. Azienda seria, super consigliata!
V
Veronique Lefebvre
★
Excellent prestataire
Livraison et packaging parfait. Guide d'utilisation du produit, lingettes désinfectantes, poches de glace pour isoler le produit. Tout est parfait.
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Iris Dessiree Ochoa de Chiavar
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Es mi segundo mes de 2,5
Es mi segundo mes de 2,5, todavía no he querido subir a 5, y bajé 7 kilos, con una alimentación sana y ejercicio. Es muy bueno, estoy feliz.
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CrisNog
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Soddisfatta e personale disponibile
La mia esperienza finora è assolutamente positiva! Mi sento soddisfatta e davvero al sicuro: grazie al supporto continuo e all'assistenza dello staff ho sempre avuto una risposta immediata. Proseguirò sicuramente il mio percorso con grande serenità.
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Elodie Guillot
★
Service parfait et rapide
Service parfait et rapide. Cela fait plusieurs mois que je passe par Medetone, et aucun problème.
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Katy
★
Muy rápido y muy eficiente
Muy rápido, muy eficiente, sin complicaciones. Simplemente excelente.
G
Giuseppe
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Ordinato dall'Italia
Ordinato dall'Italia. Arrivato ben confezionato e refrigerato. Spedizione internazionale super veloce.
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Famya
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Envoi rapide et soigné
Envoi rapide et soigné. Merci.
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Sara Camila Mira
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El método de envío y la puntualidad
El método de envío y la puntualidad de entrega, excelente.
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Lucia Mastantuono
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Tutto perfetto e veloce
Tutto perfetto e veloce, il pacco arriva puntuale, conservato con del ghiaccio.
F
Francesca Zedda
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Una garanzia
Una garanzia. Super gentili e affidabili.
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Elena N.
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Consigliato
Serietà, rapidità e cortesia, uniti a un servizio di spedizione accurato e veloce. Consigliato.
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Giorgio Bertolone
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Servizio impeccabile
Servizio impeccabile e davvero una grande gentilezza da parte dei vostri collaboratori. Più che soddisfatta.
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Susana Monica Madeira
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Ottimo servizio
Ottimo servizio e puntualità 👏👏👏
A
Arwa Ferchichi
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Consegna veloce
Consegna veloce, prodotto fantastico.
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David
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Efficienza e puntualità
Efficienza e puntualità.
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Mariana Zosim
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Molto veloci
Molto veloci. Grazie.
M
Marco Masiero
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Celeri nella consegna del prodotto
Celeri nella consegna del prodotto.
A
Ashley W
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Order promptly processed
My order was promptly processed, and Medetone makes it even easier when you subscribe and save. I also appreciated that I could alter my delivery date when I was going on vacation. The customer service is great and delivery makes it very convenient.
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Mariana Grigorjeva
★
Excellent service
Excellent service! They are always available and stay in touch throughout the process. The delivery was super fast. Highly recommend!
J
Julie
★
Fantastic products
Fantastic products, very professional team and rapid delivery — 24–48 hours maximum. Would strongly recommend Medetone with eyes closed.
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Sarah Schmid
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Helped me reach my goals
The experience is great and has helped me with my weight-loss goals. I'm happy with this company. They work successfully and stay calm and patient with me.
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Miryam Arévalo Francia
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Muy satisfecha con los resultados
Estoy muy contenta con los resultados que estoy obteniendo. Hay días que estoy un poco revuelta tras ponerme la inyección, pero compensa con los resultados que estoy obteniendo: ya llevo 20 kg y estoy encantada.
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Francesca
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Pienamente soddisfatta!!
Sono davvero rimasta colpita in positivo. Ammetto che ero molto scettica ma ho ricevuto un ottimo supporto dallo staff, il pacchetto è arrivato in meno di 24 ore, era in una bella confezione avvolta nel ghiaccio e, nonostante i 30 gradi attuali, il medicinale si è mantenuto fresco. Ora non mi resta che iniziare il percorso. Non abbiate dubbi, azienda super seria!!!!!
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Catherine Fernandes
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Toujours présent et réponse très rapide
Toujours présent et réponse très rapide et satisfaisante. Très satisfaite.
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Cliente
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Experiencia satisfactoria
Siempre todo llega en perfectas condiciones y sin retraso. Es excepcional comprar ahí.
C
Carlo De Vecchi
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Consegna impeccabile e prodotto ben conservato
Consegna impeccabile e prodotto conservato ben freddo. Ora cominciamo e spero sia tutto perfetto come mi aspetto.
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Lazzara
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Parfait, commande soignée
Parfait, commande soignée.
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Sonia Royo
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Llegó todo muy rápido
Llegó todo muy rápido.
M
Marco Berti
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Rispetta la privacy di ogni paziente
L'azienda rispetta la privacy di ogni paziente, dalla valutazione medica alla consegna del farmaco.
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Marie Gibier
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Très sérieux
Très sérieux.
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Irene MV
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El servicio es rápido
Servicio rápido y el producto llegó frío.
D
Debora Lapadula
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Perfetto
Perfetto, niente da dire. Spedizione rapida e assistenza super veloce.
A
Alessandro Piffer
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Professionalità
La mia esperienza è stata la professionalità trovata in questa azienda.
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Nicoletta Zanalda
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Gentilissimi
Siete stati gentilissimi nel rispondermi all'email e nell'inviarmi il prodotto da me richiesto. Grazie mille.
A
Alessandro Piffer
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Il team mi ha aiutato a risolvere un problema
Il Team mi ha aiutato a risolvere un problema che avevo con il mio abbonamento in giornata. Grazie ancora.
L
Lorenzo De Cal
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Ordine
Ordine, servizio di consegna e prezzo: tutto ottimo.
T
Tatiane
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Sito affidabile
Sito facile da usare, con sconti ogni tanto. Consegna velocissima e affidabile. Il pacco arriva sempre protetto dal caldo.
E
Emilia Maria Polillo
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Serietà
Tutto perfetto.
D
Diane
★
Very easy to use
This service is very easy to use. Consultation was great and prescription approval was very fast. Deliveries have always been excellent and arrive really quickly with no issues. I would recommend to a friend.
S
Sarah Kasande
★
Impressive customer service and support
I reached out to Medetone seeking guidance on the appropriate dosage and received clear, helpful, and prompt information. Liya, the Customer Service Agent, was particularly helpful. She patiently answered all my questions and helped me place my order. I really appreciated her professionalism and responsiveness.
M
Marilyn McGuire
★
Helpful with delivery issues
I had issues with delivery failures from DHL (not uncommon in this part of rural Spain), but Medetone were very helpful with advice and guidance regarding the efficacy of the medication after a three-day delivery delay and lack of refrigeration.
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Sarah Schmid
★
Great from the first contact
My experience has been great since the first contact and still is. I'm happy to see that you help so many people who need it.
REAL RESULTS
See what changed for our patients
Orane’s weight loss Story
Orane’s journey reflects the impact of the right support at the right time. When her weight raised medical concerns, she chose a new path. With expert weight management care, she’s now feeling confident and in control again.
Elisabeth’s weight loss journey
Elisabeth lost over 22 kg in just seven months. Having struggled with her weight since childhood, she never let it dim her natural confidence. When her doctors advised that something needed to change, she chose Médetone to support her weight management journey.
It was so much more than weight
Madeline’s mother died suddenly. Then her relationship ended. “I had all of these major changes and traumas, and I suppose, in a way, I turned to food to comfort me.”
She started avoiding photos. Her friends would say, “Get in the front we can’t see you.” She’d join in, but always hiding.
So I decided enough was enough. I just didn’t want to live like that anymore, so I took action.
Take your action
“During summer, it was always sleeves only.”
It started with the mirror: “From the moment you get up and look in the mirror, you don’t like what you see , and just the way you have to dress conditions your whole day.”
Then the body itself began to protest: muscle pains, joint pains. Pools were avoided; summers meant covering up. And through it all, the scale wouldn’t move: “For about two or three years I just couldn’t lose weight in any way. You get a bit desperate, because you don’t know what else to do.”
“I decided: this was the last time.”
Take your action
Exceptional care delivered by medical experts
Our team consists of certified and BIG- and EU-registered healthcare professionals. With their extensive expertise and experience, they are committed to providing safe and effective care, fully tailored to your needs.
Katja Derksen
Responsible Pharmacist
With 27 years of healthcare experience, Katja supports patients across women’s health, hormonal care with a strong focus on discretion and continuity of care.
Dr. Cosmin Alexandru
Medical doctor
With 25 years of medical experience, Dr. Cosmin supports patients across weight management, sexual health, and lifestyle-related conditions through evidence-based care.
Dr. Abdullah Alhasan
Medical director
Dr. Abdullah provides care across weight management, men’s health, and preventative treatment pathways, with a focus on safe prescribing and personalised care.
Dr. Abdulrahman Alhasan
Medical doctor
Dr. Alhasan works across weight management, men’s health, and hair loss treatment pathways, with a focus on safety, suitability, and personalised guidance.
Ask our doctor, get clear answers
Questions about weight loss, answered by Dr Alhasan
Who is eligible?
Weight management treatment may be appropriate for adults who meet recognised clinical criteria. You may be eligible if you have:
- A BMI of 30 or higher
- A BMI of 27.5 or higher if you are from a non-White ethnic background
- A BMI of 27 or higher with at least one weight-related health condition, such as high blood pressure, high cholesterol, type 2 diabetes, obstructive sleep apnoea, or PCOS
These criteria are based on established clinical guidelines. However, eligibility is not determined by BMI alone. A doctor will assess your overall health, medical history, and individual risk factors before approving any treatment.
Who should not use weight loss medication?
Weight-loss medications are not suitable for everyone and will only be prescribed where it is safe to do so.
You should not use these treatments if you are pregnant, planning pregnancy, or breastfeeding, are under 18, have a current or past eating disorder, a history of pancreatitis, a personal or family history of medullary thyroid cancer or MEN2, certain severe gastrointestinal conditions, other significant medical conditions where treatment may pose a risk, or take medications that may interact adversely.
During your consultation, a doctor will carefully assess your responses. If treatment is not appropriate, it will not be prescribed, and alternative advice may be provided where suitable.
How does the consultation work?
Your consultation is completed through a secure online medical questionnaire, designed by doctors to capture all relevant clinical information.
You will be asked about your current health and weight history, existing medical conditions, current medications and allergies, and lifestyle factors where relevant.
A registered doctor will then review your answers and may approve treatment if it is safe and appropriate, decline treatment if there are safety concerns or it is not clinically suitable, or request further information before making a final decision.
Patient safety is always the priority, and prescriptions are only issued where appropriate.
How long does review take?
Most reviews are completed within 24 hours. Complex cases can take longer if we need extra information. You will receive updates by email.
What treatments do you offer?
We offer a range of clinically approved weight-management treatments, prescribed only after review by a registered doctor:
- Mounjaro® (tirzepatide), a once-weekly injectable that targets appetite regulation and blood sugar control
- Wegovy® (semaglutide), a once-weekly injectable specifically licensed for weight management
- Ozempic® (semaglutide), a once-weekly injectable primarily licensed for type 2 diabetes, but may be prescribed in selected cases where clinically appropriate
- Orlistat, an oral medication taken with meals that reduces fat absorption from food
The most appropriate treatment will depend on your clinical profile, preferences, and safety considerations, and will be determined by the prescribing doctor.
Injections vs oral options, what is the difference?
The main differences relate to how the medication is taken and how it works in the body.
Injectable treatments such as Mounjaro®, Wegovy®, and Ozempic® are given once weekly under the skin. They work by regulating appetite hormones and slowing gastric emptying, are generally associated with greater weight loss outcomes, and are more likely to cause gastrointestinal side effects at the start.
Oral treatments such as Orlistat are taken as capsules with meals. They work by reducing the absorption of dietary fat, may suit patients who prefer to avoid injections, and usually require consistent daily use and dietary adjustment.
A doctor will help you choose the most suitable option based on your medical history, treatment goals, and preferences.
What side effects are common?
Like all medications, weight-loss treatments can cause side effects, although not everyone will experience them.
The most commonly reported side effects, particularly with injectable treatments, are gastrointestinal and often occur when starting treatment or increasing the dose. These include nausea, vomiting, diarrhoea or constipation, abdominal discomfort or bloating, reduced appetite, and headache or fatigue.
These effects are usually mild to moderate and tend to improve over time as your body adjusts.
Less commonly, more serious side effects can occur. A doctor will assess your suitability before prescribing, and you will receive clear guidance on how to use the medication safely. If you experience severe, persistent, or concerning symptoms, you should stop the medication and seek medical advice promptly.
What if I am struggling with side effects?
If you experience side effects, many are temporary and often improve as your body adjusts. Simple steps like smaller meals, staying well hydrated, and avoiding heavy or fatty foods can help.
If symptoms are persistent, troublesome, or getting worse, stop the medication and seek medical advice. You can also contact our clinical team for guidance. A registered doctor may recommend practical adjustments, further advice, or stopping treatment if needed.
If you develop severe symptoms or feel seriously unwell, seek urgent medical care immediately.
— Dr Alhasan
How fast is delivery?
We use DHL Express and offer next-day express delivery across Europe, including France, Italy, Spain, Germany, the Netherlands, and more. You will receive tracking once dispatched.
Is packaging discreet?
Yes. Orders are shipped in discreet packaging designed to protect your privacy. Delivery partners only see shipping details.
What is included in the price?
Pricing includes the clinical review and, if approved, the prescription. Medication cost and delivery can vary by treatment. You will always see the total before paying.
Can I pause or cancel?
Options depend on the order type. Contact support and we will explain what is possible for your order. If you have already started treatment, speak to a clinician before stopping.
Results vary. Always follow clinician guidance and the product instructions.
Trusted treatments,
EU-registered pharmacy
Dispensed by an EU-registered pharmacy with strict quality checks, verified sourcing, and clear safety guidance at every step.
Always prescribed by
Licensed providers
A registered doctor reviews your questionnaire and confirms suitability before any prescription is issued. 100% online, clinically reviewed, with ongoing support.
Dr. Alhasan
Medical Director at Medetone B.V.
Fast and discreet delivery
Securely packed and tracked
Prescribed by registered doctors
Every treatment is clinically reviewed
Clinical treatments
Clear guidance at every step
Trusted by 100,000+ patients
Care designed around patients
Your first step towards weight loss starts here
Take the first step toward sustainable weight loss